Contact for professionals

General Information

The following conditions regulate the information and permitted use of the website at URL https://plego.art/ (hereinafter “the Website”), which is provided by PLEGO, S.C.P., hereinafter “THE COMPANY,” with its registered office at Carrer Cap de Creus, 4, 3-3, CP: 17005 Girona, Girona, with CIF J0679578, in accordance with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce. The Website has been created and designed to provide information and news related to the products distributed by this COMPANY.

General Conditions

These general conditions aim to regulate access and use of the Website, which THE COMPANY provides free of charge to Internet users, except for the cost of connection through the telecommunications network provided by the access provider contracted by the Internet user. Access to the Website and navigation through it implies acceptance, without reservations, of all the conditions included in this document.

Terms of Use

The Internet user agrees to make proper use of the Website in accordance with current Spanish and European legislation and the conditions included in this document. The Internet user will be liable to THE COMPANY or third parties for any damage and/or harm that may result from the breach of these obligations. The use of the Website for purposes that are harmful to the assets or interests of THE COMPANY or others, or that overload, damage, or disable the networks, servers, and other computer equipment (hardware) or software products and applications of THE COMPANY or others, is expressly prohibited. THE COMPANY reserves the right to make modifications and updates to the information contained on the Website, its configuration and presentation, and these Terms of Use, at any time and without prior notice. The provision of the Website service is limited to the moment the Internet user is connected to it or to any of the services provided through it. Therefore, users are advised to read these Terms of Use carefully each time they intend to enter and use the Website, as they may be subject to modifications. THE COMPANY does not guarantee the absence of interruptions or errors in accessing the Website or its content, nor that it is updated. THE COMPANY will carry out, as long as it does not involve causes that make it impossible or difficult to execute, and as soon as it becomes aware of errors, disconnections, or lack of updates in the content, all necessary tasks to correct the errors, restore communication, and update the content. Both access to the Website and unauthorized use of the information contained in it is the sole responsibility of the person performing it. THE COMPANY will not be liable for any consequences, damages, or losses that may arise from this access or use. THE COMPANY is not responsible for security errors that may occur or for damages that may occur to the Internet user’s computer system (hardware and software), or to files or documents stored therein, due to: the presence of malicious software on the user’s computer used to connect to the Website’s content, malfunction of the browser, or use of outdated versions of the browser. THE COMPANY assumes no responsibility for content linked from the Website, as long as it is external to it, nor does it guarantee the absence of malicious software or other elements that may cause alterations to the computer system (hardware and software), documents, or files of the Internet user, excluding any responsibility for damages of any kind caused by this reason. If any Internet user considers that the content or services provided by the linked websites are illegal or harm the rights or assets of the Internet user or a third party susceptible to compensation, particularly if they involve: activities or content that violate intellectual or industrial property rights, activities or content that endanger public health protection, respect for personal dignity and the principle of non-discrimination, and protection of health and childhood, they should notify THE COMPANY with observations or illegalities observed.

Procedure in Case of Illegal Activities

If an Internet user considers that there are facts or circumstances revealing the illegal nature of the use of any content and/or the performance of any activity on the Website, and in particular, the violation of intellectual or industrial property rights (patents, models and industrial designs, trademarks and trade names, etc.) or other rights, they must send a notification to THE COMPANY with the following content:
– Details of the person or entity making the claim: name, address, phone number, and email address,
– Description of the alleged illegal activity carried out on the Website and, in particular, if it concerns an alleged violation of rights, precise and specific indication of the protected content as well as its location on the Website,
– Facts or circumstances revealing the illegal nature of this activity,
– In case of rights violation, a handwritten or equivalent signature, with the personal details of the rights holder allegedly infringed or the person authorized to act on their behalf,
– Clear, explicit declaration under the responsibility of the person or entity making the claim that the information provided in the notification is accurate and the illegal nature of the use of the content or performance of the activities described.

Contact Information of THE COMPANY

Users are provided with the following information to address their requests, questions, and complaints:
– Name: PLEGO, SCP
– Postal Address: C/ Finestrelles, 15; CP 17006, Girona, Girona
– Email: plego@plego.art
– Phone: 872 07 24 52

Data Controller

Identity: PLEGO, SCP (also the provider)

NIF: J06795785 Address: / Cap de Creus no. 4, 3-3, 17005 Girona, Girona

Email: plego@plego.art

PLEGO, SCP, as the website operator, in accordance with Regulation (EU) 2016/679 of April 27, 2016 (GDPR), Organic Law 3/2018 of December 5 (LOPDGDD), and other applicable legal regulations regarding personal data protection, and Law 34/2002 of July 11, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary technical and organizational security measures to ensure and protect the confidentiality, integrity, and availability of the entered data.

Purpose of Processing

Your personal data will only be used for the following purposes:

Carry out the necessary commercial and administrative management with the website users;
Send commercial advertising communications via email, fax, SMS, MMS, social networks, or any other electronic or physical medium, provided the User has expressly consented to the sending of commercial communications electronically through the subscription to the NEWSLETTER;
Respond to inquiries and/or provide information requested by the User;
Respond to inquiries and/or provide information requested by the User;
Use your data to contact you, both electronically and non-electronically, to obtain your opinion on the service provided and,
Notify you of changes, significant developments in the privacy policy, legal notice, or cookie policy.
Profile and usability analyses will be carried out.
Customer and/or supplier data will be processed, within the contractual relationship linking them with the controller, in compliance with the administrative, tax, accounting, and labor obligations required by current legislation.
You may revoke your consent at any time by sending a letter with the subject “Unsubscribe” to plego@plego.art.

According to LSSICE, PLEGO, SCP does not engage in SPAM practices, thus, it does not send commercial emails that have not been previously requested or authorized by the User. Consequently, in all communications you receive from the provider, the user has the option to cancel their express consent to receive our communications.

We will not process your personal data for any other purposes except for legal obligations or judicial requirements.

Legitimacy of Processing

The legal basis for processing the data is your consent given to carry out the previously described purposes, which will be requested at the time of marking the corresponding checkbox when collecting your data.

Failure to provide the requested personal data or failure to accept this data protection policy means that you will not be able to subscribe, register, or receive information about the provider’s products and services.

In cases where there is a prior contractual relationship between the parties, the legitimacy for the development of the administrative, tax, accounting, and labor obligations required by current legislation will be the prior existence of the commercial relationship established between the parties.

Recipients of Transfers and Transfers

PLEGO, SCP does not carry out any transfer or communication of data to third parties unless there is a reasonable need to comply with a judicial procedure, legal obligation, or prior consent from the user.

International transfers of your personal data will not be carried out without your prior consent, except for blocking or canceling your account if there are indications of any criminal activity by the user. The information provided will only be what is available to the provider at that time.

Communications

Any communication sent will be incorporated into PLEGO, SCP’s information systems. By accepting these terms, conditions, and policies, the User expressly consents to PLEGO, SCP carrying out the following activities and/or actions, unless the User indicates otherwise:

Sending commercial and/or promotional communications through any available means informing Users about activities, services, promotions, advertising, news, offers, and other information related to the services and products connected to the activity.
If the User has expressly consented to receive commercial communications electronically through the subscription to the NEWSLETTER, sending these communications via electronic means informing Users about activities, services, promotions, advertising, news, offers, and other information about PLEGO, SCP’s services and products similar or related to those initially contracted or of interest to the User.
Retention of data during the periods specified in the applicable provisions.

Rights of the Data Subjects

As a user, you can request the exercise of the following rights before PLEGO, SCP by submitting a written request to the postal address at the top or by sending an email to plego@plego.art, indicating “DATA PROTECTION: AFFECTED RIGHTS” as the subject, and attaching a photocopy of your ID or any similar legal means as required by law.

Rights:

Right of access: allows the interested party to know and obtain information about their personal data being processed.
Right of rectification or deletion: allows correcting errors and modifying data that is inaccurate or incomplete.
Right of cancellation: allows the deletion of data that is inappropriate or excessive.
Right of opposition: right of the interested party to prevent the processing of their personal data or to cease such processing.
Limitation of processing: involves marking the personal data retained, to limit its future processing.
Data portability: provision of data subject to processing to the interested party, so they can transmit it to another controller, without hindrance.
Right not to be subject to automated individual decisions (including profiling): right not to be subject to a decision based on automated processing that produces effects or significantly affects them.
As a user, you have the right to withdraw your consent at any time. Withdrawal of consent will not affect the legality of the processing carried out before the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you believe your rights concerning the protection of your data may have been violated (agpd.es).

Data Retention

Your data will be retained as long as the commercial relationship with us lasts or until you exercise your right to cancellation, opposition, or limitation of processing. However, we will retain certain personal identification and traffic data for a maximum period of 2 years in case it is required by judges and courts or to initiate internal actions derived from improper use of the website.

There will be no decisions based on automated processing that produce effects on your data.

A cookie is a file that is downloaded to your computer when you access a webpage. Cookies allow a webpage, among other things, to store data and retrieve information about a user’s browsing habits or their device.

The purpose of using cookies on our page is to provide you with a comfortable browsing experience and optimize the functioning of our website.

Your browser stores cookies on the hard drive only during the current session, occupying minimal memory space and not harming your computer.

Cookies do not contain any specific personal information, and most are deleted from the hard drive at the end of the browser session (the so-called session cookies).

What types of cookies do we use?

– Technical cookies: those that allow navigation through the webpage and the use of the different options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering the products in the cart, completing the purchase process, using security elements during navigation, storing content for video broadcasting or sharing content on social networks.

These cookies fall into the category of cookies necessary for the operation of the website. In this section, we use our own cookies derived from Prestashop as well as from the Doofinder search engine, among others.

– Personalization cookies: those that allow you to access the service with some predefined characteristics such as language, type of browser, etc., for which we use our own cookies derived from Prestashop.

These cookies are also in the category of necessary cookies.

– Analytics cookies: These are those that, either processed by us or by third parties, allow us to quantify the number of users and perform measurement and statistical analysis of the use that users make of our website.

Therefore, your navigation on our website is analyzed to improve the offer of products or services we provide.

In particular, this website uses third-party cookies from Google Analytics. For the provision of these services, cookies are used to collect information, including the user’s IP address, which will be transmitted, processed, and stored by Google under the terms set out on the google.com website.

It is important to know that Plego does not use advertising cookies or behavioral advertising cookies, which are those commonly used to offer advertising related to a product when browsing other platforms.

By using our website, you consent to the processing of the information collected for the purposes previously mentioned.

You have the option to reject the processing of this data or information by rejecting the use of cookies through the settings in your browser. This option to block cookies in your browser may not allow you to use all the features of the website fully.